Privacy policy

Who we are

FalconryHub, LLC operates FalconryHub, a service for organizing falconry records, bird care, and media. This policy explains how we handle information through the website and app. Contact sanderssoutheast@falconryhub.com with privacy questions.

Information we handle

• Account and profile information: your email address, display name, account identifier, sign-in information, profile photo, and the licensing details you provide, such as country or region, falconer classification, permit number, and expiration date.
• Bird records and media: bird profiles, acquisition information, weights and condition observations, feeding and care entries, flight or activity logs, veterinary and health records about your birds, notes, photos, and other uploaded files. Files may contain embedded metadata.
• Sharing and service activity: invitations, care assignments, transfers, permissions, in-app notifications, and timestamps needed to operate these features.
• Technical and support information: browser and device information, network request information such as IP addresses, error and security logs, and information you include in support correspondence.

Provide information you have the right to share. Avoid putting unrelated sensitive personal information in notes or uploads.

How we use information

We use information to create and secure accounts; store and display records and media; carry out your sharing and transfer choices; deliver service notifications; answer support requests; investigate errors or misuse; recover data; and understand use of the public website.

Who can access it

Your records are accessed through account and bird permissions. People you invite or authorize may see information made available by that role. Authorized FalconryHub personnel may access information as needed to operate, secure, support, or recover the service.

We use Google Firebase and Google Cloud for services including authentication, databases, file storage, hosting, and background processing. We use Google Analytics for public-site measurement. These providers process information to supply their services. See Firebase privacy information and how Google uses information from sites using its services.

We may disclose information when required by applicable law, to respond to valid legal process, or to protect people and the service from unlawful activity. Information may be processed in the United States and other locations where service providers operate.

Sharing and transferred birds

Archiving or transferring a bird does not automatically delete its media. When media is included in a transfer, both the previous and new owner retain access without requiring a second stored file. Removing one owner's access does not remove another owner's retained access. The media-file deletion period begins only when no owner retains it.

Recipients can keep information they have legitimately received or exported. Removing access to FalconryHub cannot remove files already downloaded outside the service.

Deletion and recovery copies

Deleted items disappear from the deleting user's normal views. Private recovery retention is separate from availability inside the app.

Purging runs on a schedule rather than at the exact instant a retention period ends. Only the app owner or an assigned administrator can restore deleted daily logs or health records during the recovery period. Acquisition baseline records are protected from ordinary record deletion.

Deleting a log does not necessarily delete its media. Manage unwanted media separately in the Media Library. Related media metadata and other database information can remain in private backups until those backups expire, for up to 28 days after database removal.

Active account information and records are retained while needed to provide the service. Operational logs and support correspondence are retained as needed for troubleshooting, security, and handling requests. Information required for legal obligations or an identified dispute may need to be retained longer. Contact us about account closure and the information associated with your account.

Cookies, local storage, and analytics

The app uses browser storage to maintain sign-in state, remember settings, and support local or offline app operation. Clearing that storage can sign you out or remove locally saved information that has not synced.

Google Analytics uses cookies and similar identifiers to measure visits to the public homepage and clicks on its sign-in and registration buttons. It can process browser and device details, approximate location, and referral information. Our analytics code excludes private app screens and the administrator page and does not send account emails, member IDs, bird records, or uploaded media. We disable Google signals and advertising personalization in that code.

The homepage analytics code does not load when your browser sends Global Privacy Control or a supported Do Not Track signal. You can also control cookies through your browser and use Google's Analytics opt-out browser add-on, where supported. Browser controls do not prevent essential requests needed to deliver the site or sign you in. Analytics data follows the Analytics property's retention settings; aggregate reports can remain longer than individual event data.

Your choices and requests

You can edit information and manage records using the controls available to your account. To request access, correction, an export, account deletion, or help with another privacy choice, email sanderssoutheast@falconryhub.com. We may ask you to verify account ownership before acting. We will explain any limits that apply, including other owners' retained access, protected records, recovery copies, and applicable legal requirements.

Your rights can depend on where you live. Contact us to exercise any applicable privacy rights or raise a concern about information relating to a child. Do not send passwords, sign-in codes, or unnecessary identity documents by email.

Policy changes

We will update this page when our practices change and revise the date above. Where applicable law requires additional notice or consent, we will provide it. Questions can be sent to sanderssoutheast@falconryhub.com.